Domain Services

A domain name is the online address used to identify a website on the internet. It functions similarly to an alphanumeric phone number, directing users to a specific site. Typically, domain names follow the format: www.[name].[suffix]. For example, in Australia, a common format is www.[yourdomain].com.au. In New Zealand, a common format is www.[ yourdomain].co.nz.

Registering a domain name is increasingly vital for businesses, similar to having a phone number. As domains are issued on a first-come, first-served basis, securing a relevant domain name early is crucial to ensure it is available for your business or personal use.

A good domain name should be short, memorable, relevant to your business, and easy to spell. Avoid using numbers and hyphens, as they can be confusing.

The eligibility to register a domain name varies by the domain type. For instance, anyone over 18 can register a .nz domain. In contrast, .au domains are restricted to Australian residents, businesses, or organizations, although foreign entities with an Australian trademark registration may also qualify.

When choosing a domain name, it’s important to ensure it doesn’t cause confusion with existing brands or businesses. In New Zealand, registering a domain name that infringes on a trademark or breaches the Fair Trading Act can lead to legal issues, including the transfer of the domain and potential damages.

Domain name suffixes are divided into generic Top Level Domains (gTLDs) like .com, .biz, .org, and .asia, and country code Top Level Domains (ccTLDs) like .nz, .uk, and .au. The choice of suffix depends on your target audience, and you might opt to register your domain in multiple spaces to reach a broader market.

A domain name registrar is an entity authorised to sell and manage domain names within a specific domain space. Many registrars offer services across various domain spaces. For example, over 50 registrars in Australia are authorised to manage .au domains.

The duration of a domain name registration varies by domain space. Some domains can be registered for periods like 1, 2, 5, or 10 years, while others, such as .fr domains, require annual renewal. In Australia, .au domains can be initially registered for up to 5 years and renewed in increments up to 5 years.

Yes, you can sell the right to use a domain name and officially transfer it through the relevant registrar in most domain spaces. Each registrar has specific administrative procedures for transferring domain ownership.

If a domain name is similar to your trademark or company name, you may be able to challenge its use. Many domain spaces have dispute resolution policies, often based on the Uniform Dispute Resolution Policy (UDRP), which requires proving that the domain was registered and used in bad faith. The .nz domain has its own policy that focuses on whether the registration is unfair to the complainant without needing to prove bad faith. For detailed information, refer to the specific dispute resolution guidelines.

To register a domain name, you can obtain it through our services. For more information, please visit our domain registration page.

When you register a domain name with us, you will retain full ownership of the domain name.

Typically, a domain name takes about 12-24 hours to become active. This period allows all Internet providers to update their records to reflect the new site’s location.

No, once a domain name is registered, it is non-refundable and valid for the specified time frame.

If you already have a domain name, update your DNS record to point to our name servers after receiving our web hosting account activation notice via email. The DNS changes will take approximately several hours to 24 hours to propagate throughout the internet and become active.

Our domain registration services include:

• Domain name search and availability check
• Domain name registration
• Domain transfer
• Domain renewal
• Domain management and support

Yes, we can assist you with transferring your existing domain to our service, ensuring a smooth and seamless transition.

If your desired domain name is taken, we can help you explore alternative options, including different extensions (e.g., .net, net.au, .org) or suggest similar available names.

The cost of registering a domain name varies depending on the domain extension (e.g., .com, .net, .org) and the registrar. We offer competitive pricing and will provide a detailed quote upon request.

In addition to the initial registration fee, there may be costs for domain renewal, privacy protection, and domain transfer. We will provide a comprehensive breakdown of any additional costs.

We will send you reminders before your domain expires, and you can easily renew it through our online portal or by contacting our support team.

If you forget to renew your domain, there is typically a grace period during which you can renew it at the regular price. After the grace period, it may enter a redemption period, incur additional fees, or be made available for others to register.

Once a domain name is registered, it cannot be changed. However, you can register a new domain name and redirect traffic from your old domain to the new one.

Domain privacy protection is a service that hides your personal contact information from the public WHOIS database, protecting you from spam and identity theft.

You can point your domain to your website by updating the DNS (Domain Name System) settings. Our support team can assist you with this process.

Yes, we offer bulk domain registration services for businesses that must register multiple domains simultaneously. Contact us for more details and special pricing.

Yes, you can register a domain name for multiple years to avoid the hassle of yearly renewals and to secure your domain for longer.

We support a wide range of international domain extensions (ccTLDs) such as .uk, .ca, .au, and many others. Contact us for specific availability and pricing.

We implement various security measures, including two-factor authentication, domain locking, and regular monitoring, to protect your domain from unauthorised access and cyber threats.

DNSSEC (Domain Name System Security Extensions) is a security protocol that helps protect your domain from certain types of attacks. Yes, we support DNSSEC and can help you enable it for your domain.

Feel free to contact us with any other questions or to discuss your domain registration needs in detail. We’re here to help you secure the perfect domain for your online presence!